SALES

This certification program is conducted to all Sales employees to acquire foundational knowledge of the roles and responsibilities of a Sales Person, understanding of customers and knowing our products to better match with target customers.

This program touches or covers the following capabilities:

• Customer Servicing - Customer Engagement and Customer Guidance and Advisory

• Partnership Development - Growth Opportunity Management, Market Opportunity Identification and Partnership Strategy

• Relationship Management - Customer Data Gathering, Customer Guidance and Advisory and Opportunity Identification and Management

• Operations - Core Banking Operations